BCS Change Management

Submit a network outage or change request for review

Requester Information

Requester *

Additional Notification Emails

Add extra people to notify when this change is approved and scheduled.

Change Details

Change Type *

Normal

Non-routine changes that require a full review process, ranging from Low to High Risk.

Process: Requires a formal Change Request (CR), technical assessment, and business approval through the full lifecycle (Draft → Review → Approval → Scheduled).
Approval: Authorized by the Change Manager
Examples: Upgrading a core database version. Migrating data to a new server. Implementing a new feature in a custom application.

Target Company *

Proposed Date *

Start Time *

End Time *

Reference Ticket # (optional)

Freshdesk or ConnectWise ticket number related to this change.

Description of Change *

Risk Assessment & Rollback

Impact Score *

Moderate (3)

Moderate — Noticeable impact, some users affected

Rollback Procedures *

Attachment (optional)

Upload a process document, procedure guide, or any relevant file for this change request.

Click to upload a file(PDF, Word, Excel, image, etc.)